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  • What is Smartli and how do I get it?
    Smartli is an online math learning game that provides elementary learning material for kids in the age group of 5 years and above. Smartli follows the ‘Singapore Math’ model that is gaining immense international popularity and being adopted by many schools globally. The content of Smartli is in the form of engaging 2D videos that explain the various math concepts in a visual way. You can purchase Smartli online by logging on to or visiting our website at for more information.
  • What is the similarity between Singapore Math and the Common Core standard of math?
    Many schools in the United States have adopted the Common Core standard for math which has a very close link to Singapore Math. Infact, most states follow standards with the same principles even if they don’t call them Common Core. Both methods put emphasis on the process, as much as the end result, which means following specific steps to show how they arrive at the correct answer. Students are encouraged to procure a deep understanding of a topic and the focus is on the quality of what has been learnt rather than the quantity. It is easy to spot many strategies of Singapore Math being used in Common Core.
  • How is Smartli different from other online math resources?
    In the format of an engaging RPG adventure game, Smartli has been specially designed and curated, keeping in mind the requirement of the different age groups. Unlike other math learning websites, Smartli uses the ‘Singapore math’ model which builds math foundation skills. The enjoyable game format aims to make the child' learn' and ‘enjoy’ math. Most online resources can be divided into the academic or game format, Smartli combines the best of both worlds. Math topics are presented in an entertaining video that helps the child remember better. The game encourages the child to use the learnt math skills in a fun and engaging way. Each lesson has been broken down into bite-sized videos ranging from 2 to 4 minutes, accompanied by practice quizzes and mini-games. The math concepts are explained in an exciting and engaging way by the medium of 4 robots, Professor Fifi and his 3 student robots, through experiences and examples that are easily relatable by every child.
  • What are the math topics covered in Smartli?
    Smartli covers all the key math topics that are included in the entire academic year of the math syllabus of respective grades. While the quiz questions help to practice and challenge the skills gained in the lesson, the game reinforces the application of the learnt math skills. Pre-K to Grade 1 covers topics like Shapes and Patterns, Number Bonds, Addition, Subtraction, Length etc. Grade 2 covers topics like Addition, Subtraction, Multiplication, Division, Mass, Money, Time, Word Problems, Fractions, Four-Operations etc.
  • Who can I ask if I have any queries or questions?
    You can get in touch with us through the ‘Contact Us' tab on our website or alternatively, you can email us at We are also available 24/7 to answer your queries through our live chat on our website.
  • Is Smartli free or do I have to pay? What is the cost of Smartli?
    You can sign up for free and let your child explore the world of Smartli. To enjoy and use all the exclusive features and game access for 1 year, a purchase is required. You can purchase Smartli according to your preferred grade level for 12 months for as little as SGD $0.20 (USD $0.15) per day. Amount paid annually at SGD $79.98 (USD $59.99) per year. We are now running a special launch promotion of 50%. For a limited time, you can get Smartli Math for SGD $39.99 (USD $29.99) Get access to all the features – key math topics, game, quizzes, global leader board, practice material, avatar customisation and much more.
  • How do I purchase Smartli?
    To purchase any Worlds, you need to simply log on to: To purchase Smartli Math Worlds, go to To try Smartli Math Worlds, go to Click on the world that you want to explore. You have access to a free trial of the Smartli Worlds until level 1, after level 1, you will be directed to a registration page. After filling up some basic information you will reach the purchase page and make a payment. That’s all.
  • How do I add my discount, promo or coupon code to purchase Smartli?
    You can only use your discount, promo or coupon code if you are purchasing Smartli here: After you click on the Buy Now button, you will see an option, "I have a coupon code". Check this box and you can add your code here. Once you have purchased, you can log into Smartli using Apple, Android or Web versions of Smartli app.
  • How will I know what to purchase?
    Smartli consists of math syllabus that corresponds to specific grades from Pre-K onwards. The math content for each academic year consists of grade wise games called ‘Worlds’ with multiple chapters and lessons under each topic. World 1 caters to Pre-K and Grade 1, World 2 for Grade 2, World 3 for Grade 3 and so on. You can choose to purchase the relevant World depending on your child’s age, grade or the level of math that you want your child to learn and practice. It is not uncommon for our parents to purchase a higher-level World for their more advanced children regardless of age.
  • Will I receive any discounts if I decide to purchase a few Worlds at a time?
    If you choose to purchase more than 1 World, you will be eligible for a special discount. We offer a 5% discount for 2 Worlds purchased together and a 10% discount for 3 Worlds and above. If you are interested in bulk purchases, please contact us at with your requirements and we will be happy to work out special rates for you.
  • Will there be any special rates for school or class purchases?
    If you are interested in school or class purchases, please contact us at with your requirements and we will be happy to work out special rates for you.
  • How long is my purchase valid?
    Smartli is a one-time purchase. Every purchase is valid for 1 year from the date of purchase. You can access and view the content unlimited times during your valid purchase.
  • What is included when I purchase Smartli?
    When you make a one-time purchase, you and your child can access all the topics and course material for an entire year. After completing the game that follows a sequence, your child can choose to view and learn the topic of interest or, whichever needs more practice, unlimited times. Each level consists of multiple chapters. There are bite-sized lessons under each chapter. For example, if you purchase World 1, you will receive access to all the chapters and lessons covered in Grade 1 through the videos, mini-games and practice quizzes. Enjoy unlimited revision and practice to keep getting better through the year.
  • Is the price for purchasing Smartli worth paying?
    The pricing for Smartli has been based on extensive research and competitive market benchmark. Imagine it as a one-time tuition fee which saves you the cost of paying monthly. Many parents agree that Smartli is an investment worth making!
  • Is there a free version of Smartli?
    You can sign up for free and explore Planet Smartli up to a certain level. You will be redirected to make a purchase. A one-time purchase will open doors to a highly effective math learning experience for children that will help them build a strong foundation in math.
  • Can I download the content?
    Once you have registered on our site and made a purchase, you can access the online content from any device at any time and as many times as you need. Unfortunately, the content cannot be downloaded.
  • I am unable to sign up. Why do I get an error message when I sign up?
    If you are a new user, please select ‘Sign-Up’ and create your account. You will need to type the password 2 times to confirm. Passwords are case sensitive, but some special characters are not allowed. You will receive a notification if there are any unaccepted special characters. If you are not a new user and have already signed up earlier, select ‘Login’ and enter your email and password to begin. If you have forgotten your password, you may click on the ‘Forget Password’ button, and you will receive an email to guide you through the new password set up process.
  • Can I start playing Smartli immediately after I sign up?
    Once you have signed up, you can begin playing. However, to continue playing you will have to verify the link that will be sent on the registered email id you have used during sign up. Once you have verified the link, you can close the page and continue with the game in the original window or tab. After you have completed the free level, you will be requested to make a one-time purchase to access the remaining levels
  • If I have not logged out from my account, can I still log in with a different device?
    Yes, that is possible. By using your login details, you can access the game in any device. However, we strongly advice that the username and ID are not shared. It is critical that the player use his account exclusively to be able to get an accurate summary of his progress and learning journey.
  • Can my child use Smartli on his or her own?
    Once you have purchased Smartli you or your child can use the login credentials on any device at any time to access the videos. Your child can watch the videos independently and at their own pace. They can also go back and view the lessons multiple times or attempt the quizzes to practice what has been learnt. However, you will be notified of your child’s login activities and performance milestones.
  • Can I or my child access Smartli on my phone?
    Yes, Smartli can be accessed on multiple devices like the desktop, laptop and even on the smartphone and tablet using your log in credentials.
  • I have signed up but not received the verification email or link. What do I do?
    The verification link should come to the email that has been used during the Sign-Up step. Sometimes there could be a connectivity issue, so the mail might take a few minutes to reach your inbox. If you have not received your verification mail for more than 10 to 15 minutes, please get in touch with us through our live chat service on our website 24/7, the ‘Contact Us’ tab on our website, or you can email us at We will try and assist you as soon as possible.
  • Can I skip a level and progress to the next stage?
    You cannot skip a level. You must play sequentially and complete one level to move to the next. The levels correspond with the math topics according to the progression of the syllabus. However, once you have completed the level, you can return to any previous levels. When you have completed all the levels, you will have unlimited access to go back to any level or topic of your choice.
  • At the end of the year when I renew my subscription, will I have the option to either reset the game or keep the game’s progress?
    It is considered a new game if you decide to renew and purchase the same level. You can choose to retain or reset the progress of the game. If you purchase a game for the next academic year, you will have a new ID and a fresh start for that level.
  • How do I report a user?
    You can ‘Block’ a contact in a game to remove the player from your list. The player will not be able to contact you in the future. In the event of misconduct, please report to and we help to take necessary actions.
  • Can my child really learn math by watching a 3-minute video on Smartli?
    Well, you would be surprised. Research and experts have verified that children learn the most when having fun. Smartli videos have been created keeping in mind the attention span of young children. Through interactive tools, entertaining characters and animation, the bite-sized videos go a long way in explaining key concepts in a simple and fun way. Plus, the child can watch a video any number of times according to their time and pace and practice the questions until they feel confident about the topic.
  • Is there a community for parents that have purchased Smartli?
    Our community is slowly taking shape and we are very excited. We will be sharing more details shortly.
  • Will learning Smartli contradict the math method my child is already learning in school?
    Quite the opposite we’d say. Smartli follows the ‘Singapore Math’ model of teaching math that supports a thorough understanding of various math concepts rather than through rote learning. The aim is to help the child build a solid and steady foundation in math and develop a love for the subject. Once the child has understood the topic, they will be well-equipped and confident to solve math problems intuitively.
  • Is there a place where I can see all the learning objectives of games that my child have successfully gone through?
    After your child completes a level, we will email you your child’s progress report. The report will also have the scores for that chapter and the individual lessons. This will help to determine the child’s areas of strength and areas where they need more practice.
  • Does Smartli offer live classes or face to face classes for children?
    Glad you asked! Due to high demand, that is something that we are working on at the moment. Do let us know if you have any specific requirements. Your suggestions will be most welcome. Please email us at
  • Is it safe for my child to learn math on a device?
    Technology can be empowering for kids of all ages. Smartli is a tool that teaches them fun and engaging ways, to express their creativity and stay connected to others. Smartli also teaches your children to use technology in a healthy way and pick up the skills and habits that will make them successful digital citizens of the future.
  • How does Smartli solve the math challenges of every individual child?
    Every child is different and so are their learning needs and abilities. At Smartli we try to engage every child differently by incorporating various learning tools within our worlds. Smartli is constantly evolving. We ask for your kind patience and understanding that we will put our hearts and minds to be inclusive of every learning abilities; however, we are aware that we may never be able to meet every child needs perfectly. Please help us improve by emailing us at and letting us know what you want to see in future versions of Smartli.
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